Return & Refund Policy

One URI is a digital software-as-a-service product. Because we provide access to online features rather than physical goods, this policy explains when subscription payments can be refunded and how to request one.

The free plan is exactly that — free. No payment is required and nothing is charged, so no refund applies.

Our paid Pro and Business plans are billed in advance, monthly or annually, and renew automatically until cancelled. You always keep access to paid features until the end of the period you have already paid for.

We offer a 7-day refund window on your first purchase of a paid plan (or a plan upgrade). If you are not satisfied, request a refund within 7 days of that charge and we will refund it in full. After 7 days, or for subsequent renewals, payments are generally non-refundable. Partial-period or unused-time refunds are not provided.

Refunds are not available where:

• the 7-day first-purchase window has passed;
• the charge is an automatic renewal (cancel before renewal to avoid it);
• your account was suspended or terminated for violating our Terms of Service;
• the request relates to features that were clearly described before purchase.

Email support@1uri.in from the address associated with your account, including your username and the approximate date of the charge. We aim to respond within 2 business days.

Approved refunds are issued to your original payment method through our payment provider. Depending on your bank or card issuer, it typically takes 5–10 business days for the amount to appear.

You can cancel a paid plan at any time. Cancellation stops future renewals; your plan stays active until the end of the current billing period, after which your account returns to the free plan. Cancelling does not automatically refund the current period.

We may update this policy from time to time, reflected by the "Last updated" date above. The policy in effect at the time of your purchase applies to that purchase.

Questions about refunds or cancellations? Email us at support@1uri.in.